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Our Newsletter


GUARANTEE

Caring for your Flowers...

Flowers do need love & care, they need professional florists to apply their specialised care and knowledge and most of all they need a good home.  At Flowerfusion we can guarantee the longevity of our flowers as this is our sole purpose to exist! 

We purchase the best quality blooms daily from Local and Interstate growers and flower markets, on arrival to our shop, every bloom is carefully conditioned to its specific requirements and when creating all of our designs every flower is inspected for imperfections by a professional florist. 

When leaving our shop your flowers are delivered by our own staff (98% of the time it is Annette, the owner) who meticulously places every item into her trusty delivery mobile (Lucille - The little silver Terios with purple orchids).

Upon arrival your flowers have a ‘How-To-Care’ card, a sachet of flower food and our contact details just in case the recipient wants to contact us for further advice (or just ring to say thank you for the beautiful flowers)!

 

Our Guarantee...

Being an Interflora florist, we offer the same level of flower and delivery guarantee. We guarantee the freshness, flower quality and value of every order. Delivery will be made on the date requested so long as orders are received in sufficient time to complete the order (received by 1pm most suburbs), and we will make every effort to deliver your order at the times requested, though specific times cannot be guaranteed, nor can we deliver on Sundays or days such as public holidays when we are closed.

If by some rare circumstance you or the recipient are not entirely happy with your delivery, and would like us to take action, you must let us know within 48 hours of delivery. Our professional staff can offer a solution as we do not believe in unhappy customers! We are nice people, and we stand by our product but also acknowledge that we are human and mistakes can happen no matter how hard we try to avoid them, and also that flowers are natural and susceptible to environmental fluctuations, so, if you’re not happy, we’re not happy.

Like all supply issues in any business, we do require the item be returned to us for assessment of the problem. If interstate or overseas, photographs are required within 72 hours of delivery.

Damaged Gifts, if you come across a damaged gift item ie. jar, vase, bottle etc and believe we are at fault, again please contact us to ensure a replacement item is redelivered asap.

 

PRIVACY POLICY

flowerfusion.com.au takes your privacy seriously. This privacy policy describes what personal information we collect and how we use it.

Routine Information Collection All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes.

Cookies and Web Beacons Where necessary, flowerfusion.com.au uses cookies to store information about a visitor's preferences and history in order to better serve the visitor and/or present the visitor with customized content.

Controlling Your Privacy Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms.

Special Note About Google Advertising ( if you use 3rd part advertising only ) Any advertisements served by Google, Inc., and affiliated companies may be controlled using cookies. These cookies allow Google to display ads based on your visits to this site and other sites that use Google advertising services. Learn how to opt out of Google's cookie usage. As mentioned above, any tracking done by Google through cookies and other mechanisms is subject to Google's own privacy policies.

Contact Information

Concerns or questions about this privacy policy can be directed to Flowerfusion@bigpond.com for further clarification.

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