DELIVERIES WITHIN NORTH BRISBANE & MORETON BAY REGION: Same day delivery to the Moreton Bay area is available, if the order (& payment) is received by 12:00pm (AEST) Monday to Friday (excluding peak floral periods* and Public Holidays*). Or before 11am on Saturdays. Orders received after these times may be delivered the following day. Payment must be received prior to delivery.
We are unable to personally deliver outside of the North Brisbane / Moreton Bay area, any orders placed for delivery to suburbs we cannot reach will be sent through our Relay Network.
SPECIFIC DELIVERY TIMES: Unfortunately we are not able to guarantee specific delivery times to all areas. Please contact us prior to placing your order if you require urgent delivery within a specific time frame as these requests do incur additional delivery charges and are not always possible.
*PEAK TIMES: During peak floral periods such as Mother’s Day, Valentine’s Day, Christmas, and Easter all orders should be placed at least 48 hours in advance to ensure timely delivery. Otherwise delivery on the required day cannot be guaranteed. Delivery times are not guaranteed on these days, if the recipient is at work, please advise the business name and their finishing time in the 'Comments/Notes' box to ensure timely delivery.
UNSUCCESSFUL DELIVERIES: If the recipient is not home when the delivery is made, the gift will be left in the most discreet position available, and a calling card left in the letterbox advising the recipient of placement, as the delivery fee you pay is for a single, one-off delivery only. If a second delivery attempt is necessary for reasons out of our control, you will be contacted to arrange payment of any additional delivery charges before we attempt to re-deliver or re-direct the flowers.
Please ensure you have entered the correct delivery information and let us know of any possible problems that might occur during delivery as Flowerfusion will not be responsible for non-delivery due to the following reasons: Incorrect address provided; Access Issues at the place of delivery, such as security/locked gates; There is nowhere safe to leave flowers unattended; or Dogs on premises preventing access.
DELIVERIES OUTSIDE OF NORTH BRISBANE / MORETON BAY REGION: All deliveries outside of the North Brisbane / Moreton Bay area are processed via our Florist Network Relay Company. This means that we cannot guarantee that the packaging or design will be as per that displayed on our Flowerfusion internet site. However, the same degree of quality and value is expected. Please phone us to place an order for delivery outside of the Moreton Bay region.